Victoria, Seychelles – November 06 2025 – Leading global cryptocurrency exchange MEXC today announced the release of its Security Bimonthly Report covering September–October 2025. The document emphasises MEXC’s financial strength, operational transparency and improved customer-support capabilities key signals for users and institutional partners in an era of heightened crypto-asset security expectations.
In its report, MEXC reaffirmed its commitment to safeguarding user assets via a full 1:1 Proof of Reserves system, enabling public verification of customer holdings. The exchange also spotlighted its substantial fund-protection architecture, including a USD 100 million Guardian Fund and Futures Insurance Fund designed to shield users from severe market shocks and margin insolvencies.
Financial integrity is only one pillar of the update. MEXC highlighted that it successfully recovered 864,566 USDT across 1,807 user mis-deposit cases and cooperated with law-enforcement agencies in 118 account-freeze requests, recovering approximately 1.41 million USD in intercepted funds. These figures reflect both proactive asset-management and enhanced support responsiveness for its community of more than 40 million users across 170+ countries.
“The release of this Security Report is more than a compliance exercise,” said a MEXC spokesperson. “It represents our mission to combine robust financial architecture with customer-centric service. Our Proof of Reserves, major insurance pools and manual recovery efforts all tie into a unified strategy of trust, transparency and user protection.”
The report also recognises evolving user feedback: some risk-control rules were identified as overly rigid, creating friction for legitimate users. In response, MEXC is refining protocols to become more user-friendly while preserving high security standards. This improvement in user experience and support responsiveness forms a central part of the exchange’s forward-looking roadmap.
This announcement arrives at a time when the crypto industry is under growing scrutiny from regulators and institutional investors alike. A strong security and support profile may therefore serve as a competitive advantage for MEXC in attracting risk-aware participants and building long-term trust in digital-asset markets.
Key highlights from the report include:
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Publicly verifiable 1:1 Proof of Reserves for user assets.
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USD 100 million+ Guardian Fund and Futures Insurance Fund to buffer volatility and protect traders.
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864,566 USDT recovered across 1,807 cases of mis-deposits; 1.41 million USD intercepted in law-enforcement collaborations.
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Customer-support enhancements and pledge to streamline risk-control access for legitimate users.
Looking ahead, MEXC emphasises its strategy of continuous evolution in compliance, transparency and user-service workflows. The exchange will maintain monthly updates to its Proof of Reserves and will provide periodic breakdowns of recovery/support cases. The overall ambition is to deliver an exchange environment that rivals traditional finance in trust and governance, while retaining the agility and innovation of crypto.
FAQs
Q1: What is MEXC’s Proof of Reserves and why does it matter?
MEXC’s Proof of Reserves system provides public verification that user-assets held on the platform are backed on a 1:1 basis. This transparency builds trust by assuring users that their funds are not being commingled or lent out without backing.
Q2: How large are the fund-protection mechanisms at MEXC?
The exchange has established a Guardian Fund and Futures Insurance Fund valued at USD 100 million to absorb market disruptions and protect traders from negative-balance risk.
Q3: What kind of customer-support improvements did the report highlight?
MEXC reported recovering 864,566 USDT from 1,807 mis-deposit cases and assisted with law-enforcement freeze requests, recovering approximately 1.41 million USD. It also acknowledged that some risk-control rules caused excessive friction and pledged to simplify them for legitimate users.
Q4: How often will MEXC publish such security or transparency reports?
While this report covers September–October 2025, MEXC has committed to ongoing updates to its Proof of Reserves and periodic transparency disclosures of its risk-control and support metrics.
Q5: Does the report suggest MEXC is safer than other exchanges?
The report presents strong indicators of resilience such as public reserves, sizeable insurance funds and active recovery mechanisms but users should still conduct their own due diligence when selecting an exchange.
Q6: What does this mean for crypto users and traders?
For users and traders, the transparency and support measures indicate a higher-maturity platform environment. It means potentially lower counterparty risk, clearer recovery support in case of errors and improved governance elements that matter especially for institutional or high-volume participants.
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